PRIZE CLAIM DURATION

Prizes up to and including  $50,000  – These will be paid directly to your BANK account.

Instant Win prizes up to and including $200,000– You will be told when you finish the game if you win. You will need to confirm that the prize should be paid to your BANK account; otherwise it will be automatically credited to your account within 7 days of finishing the game.

Prizes over $50,000 up to and including $400,000 – To claim your prize, you'll need to confirm that the prize should be paid to the debit card registered to your National Lottery account before 11.00pm on the last day of the claim period. You can do this via the message we send to your account for draw games, or via the prize notification when you finish a game for Instant Wins.

Prizes over $400,000 up to and including $500,000 – If you've been really lucky and won over $2,000, 000 and up to$5,000, 000 please call us on  9517902897 during our normal opening hours during the claim period to claim your prize. Prizes will be paid by cheque.

Prizes over $900,000 must be claimed in person during the claim period. Call us on 9517902897 during our normal opening hours during the claim period to validate your claim and we will arrange to process your claim in person.

If you win a non-cash prize, instalment or annuity prize you can find out how to claim in the Game Procedures and/or Game Specific Rules for the relevant game.